IT outsourcing
IT help desk and infrastructure support
User support and infrastructure and device administration, with hours aligned to your operation.
We support your users and administer infrastructure and devices with hours aligned to your operation, not to Mexico office hours. The team documents every ticket and builds a knowledge base that reduces recurring volume over time.
What you can expect
- Support hours aligned to your operation, not Mexico's.
- A knowledge base that reduces recurring ticket volume.
- Auditable device and infrastructure administration.
Languages
Technical English from B2 to C2 for daily communication with your team, alongside native Spanish. The level is assessed per role before assignment.
Best-fit cities
Monterrey for engineering, technical and industrial work, Mexico City for the widest range of profiles and regulated work, Mérida for stable support and data teams.
LocationsFrequently asked questions
Let us design your operation
Book a discovery call or request a tailored proposal. We answer nearshore enquiries within six hours.