IT outsourcing
Application support and maintenance
Level 2 and 3 support, incident resolution and evolutive maintenance with agreed service levels.
A dedicated team provides level 2 and 3 support for your applications in production, resolves incidents against agreed service levels and carries out evolutive maintenance, so your product team focuses on building rather than firefighting.
What you can expect
- Incidents resolved against agreed service levels.
- Evolutive maintenance that frees your product team.
- An incident history documented with root cause.
Languages
Technical English from B2 to C2 for daily communication with your team, alongside native Spanish. The level is assessed per role before assignment.
Best-fit cities
Monterrey for engineering, technical and industrial work, Mexico City for the widest range of profiles and regulated work, Mérida for stable support and data teams.
LocationsFrequently asked questions
Let us design your operation
Book a discovery call or request a tailored proposal. We answer nearshore enquiries within six hours.